This video provides more information on how to perform a proper fold of a stethoscope before attaching to the magnetic hip clip. It takes some time to getting use to, but trust us it works.
Note: For the Littmann Cardiology and Master Cardiology stethoscopes or any large diameter stethoscope tubing, the steel tube clip will pinch the tubing slightly, but this will not damage or interfere with the function of the stethoscope.
Your stethoscope is not strapped in like other stethoscope holders. It is connected by a single magnetic point. Therefore, your stethoscope will hang freely, but this is the reason it attaches/detaches so easily.
Stethoscope is secure only if (1) ear tips pointing away (2) ear tips are placed behind tubing
Note that your steth 'n go was hand assembled here in the USA. If the steel piece is loose then you will need a 1.5 mm Hex wrench to tighten the black screw. As for the magnet attached to the hip clip, on the back there is a black ring that keeps it in place; just hand tighten the black ring by turning clockwise.
The stethoscope was never designed to hang from the hip. Because your stethoscope is folded, you basically have a hook connected to your hip. It is perfect for it to catch onto arm chairs and bed rails in the hospital. You just have to be aware of your surroundings and protect your stethoscope when you are in these situations.
This is going to require trial and error to find the right fold so that your stethoscope lies flat against your body. For brand new stethoscopes this is sometimes the case where the stethoscope just does not lie flat against your leg. Your stethoscopes just needs to be broken in.
So, this happens very rarely and when it does, just contact us on our contact page and we will send you a new magnet free of charge. The plastic material we have used makes it very unlikely, but if there are any issues we will provide you with a new one free of charge.